Item Support Policy
Support Includes ✔
- Assistance with plugin features
- Technical questions about the item’s features
- Assistance with reported bugs and issues
- Updates to ensure compatibility with new software versions
Support Does Not Include ✖
- Installation services
- Customization services
- Support for 3rd party plugins
- Resolving issues not related to the plugin
Support Hours: All support tickets are processed from Monday to Friday, with a response time of 24-48 hours.